FAQ's

Diverging from conventional jewelers, we excel in offering a comprehensive range of services that include detailed shipping options, robust security features, advanced payment solutions, transparent return policies and FAQs, along with dedicated phone and email support from our team of jewelry experts.

Absolutely, we proudly boast a team of in-house Gemologists who are experts in their field.

Our website prioritizes seamless communication with our valued customers. Simply click on the 'CONTACT US' link available on our website, and you'll be directed to our Contact Us page for assistance.

Certainly, you can conveniently place your orders directly through our website.

Feel free to reach out to our dedicated customer services team, who will be more than happy to assist you and provide guidance on the next steps.

Certainly, in compliance with legal regulations, we are obligated to levy state and local taxes on orders shipped to states where we operate. Rest assured, you'll be presented with an estimated sales tax (if applicable) during the checkout process, prior to finalizing your order.

If you require help placing an order, our dedicated customer services team is readily available to assist you every step of the way.

Should you have any inquiries regarding your order, don't hesitate to reach out to our customer services team for prompt assistance and resolution.

Unfortunately, we currently do not offer international shipping services.

Absolutely, all items are conveniently available for in-store pick-up.

Certainly, you can easily monitor the status of your order online at any time by logging into your account on our website.

The shipping cost can be viewed on our website during the checkout process for transparency and convenience.

Yes

Our refund policy details can be found directly on our website for your reference and convenience.

If your order is canceled from our end for any reason, you will receive advance notification via your registered email. In the rare event that you encounter delays in receiving refunds for canceled orders, please don't hesitate to contact our customer service team, and we will promptly assist you in resolving the issue.

Yes, we use secure encryption for all transactions and all sensitive data is encrypted using 256-bit Secure Socket Layers (SSL).

We respect our customer's privacy and data confidentiality and do not share your details with third-party vendors or authorities.

While we strive to maintain accurate pricing for all jewelry items on our website, please note that variations may occur based on factors such as size, modifications, metal selection, and other design considerations. Therefore, we reserve the right to adjust prices at any time, without prior written notice or notification.

o view the jewelry piece you're interested in, you're welcome to visit our store in person and preview it firsthand, or simply browse through our website where you'll find detailed images and descriptions of all our jewelry pieces.

January – Garnet
February – Amethyst
March – Aquamarine
April – Diamond
May – Emerald
June – Pearl / Alexandrite
July – Ruby
August – Peridot
September – Sapphire
October – Opal
November – Topaz
December – Turquoise

Caring for your jewelry is essential to maintain its longevity and preserve its beauty for generations to come. Regular cleaning is key to retaining the shine and brilliance of your jewelry's gemstones and metal. Whether it's removing oils from natural skin contact or dust accumulated over time, a gentle cleaning routine can keep your jewelry looking its best. You can clean your jewelry at home using a soft brush, water, and mild soap, or opt for ready-made jewelry cleaners. Alternatively, professional jeweler services are available for thorough cleaning. When storing your jewelry, it's advisable to keep each piece individually wrapped in a soft cloth pouch or plastic zip-lock bags to prevent scratching. Avoid wearing jewelry during heavy work, housework, or gardening to prevent accidental damage. Furthermore, exposure to chemicals such as chlorine bleach and hairspray should be minimized, as they can cause discoloration and damage to your jewelry and its settings. For more detailed guidance, feel free to explore our comprehensive Jewelry Care section.

Wearing a ring on a particular finger represents some of the attributes of your personality. Here you can find what does wearing a ring on particular finger means:

• Thumb Ring is Poseiden (Individuality, Independence)
• Index finger Ring is zeus (Dominance, Power, Energy)
• Middle Finger Ring is Dionysus (Irreverence, Rebellion, Decadence)
• Ring finger is Aphrodite (Love, Romance, Connection)
• Pinky Ring is Ares (Conflict, Assertiveness, Competitiveness)
• No Rings is Hermes (Friendliness, Helpfulness, Adventure)

For any additional questions, please email us, and we will get back to you as soon as possible.